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Privacy Policy for Lazy Lemon
Lazy Lemon is committed to protecting your privacy when you use our services. Therefore, we have developed a policy on how we handle and protect your personal information. If you have any questions regarding this statement, please contact us via email at infoølazylemon@gmail.com
Personal Information
Personal information refers to data that can be linked to an individual person. This may include names, addresses, phone numbers, or email addresses. Any collection, registration, compilation, storage, and disclosure of personal information is referred to as the processing of personal information.
Responsibility for Your Personal Information
The entity responsible for determining how personal information is used is referred to as the data controller. When you use our services, Lazy Lemon is the data controller for your personal information.
Data Collection
We use cookies to personalize content, tailor and measure ads, and provide a better experience while you browse our online store. Cookies are small pieces of text used to store information in web browsers. They are used to store and receive identifiers and other information on computers, phones, and other devices. We collect names, billing and delivery addresses, phone numbers, email addresses, payment information, personal identification numbers, IP addresses, and data from cookies.
Analysis and Marketing
We use analytical programs to understand where traffic to our website comes from, how the website is used, how often and how long a user stays on the website, etc. These are anonymized analytical programs, so we cannot trace this information back to individuals.
Customer Service Platforms that allow us to receive and respond to your inquiries via email or chat.
How Personal Information Can Be Used
• To maintain an agreement with you regarding the purchase of goods from us.
- To create and manage your personal account with Lazy Lemon.
- To process orders and returns both through our online services and physical stores.
- To send SMS and emails with delivery status updates.
- To contact you in case of any issues related to the delivery of your items.
- To respond to inquiries and inform you about new or changed services.
- If you have provided active consent, to use your email address to send newsletters with weekly inspiration, news, and offers, as well as advertisements on Facebook and Instagram.
- Personalization when you visit our website and to provide more relevant ads/products to you.
We will keep your information for as long as necessary to perform the services above or as required by law. After this, your personal information will be deleted.
Access to Your Personal Information
Lazy Lemon does not sell personal information to third parties, and we do not exchange or forward this information to third parties. Outsiders can only access this information if they are providing specific services for us. In such cases, strict agreements are made to protect information security. Examples of third parties we have agreements with who will have access to personal information include our payment service providers (Vipps).
Protecting Your Personal Information
Your personal information is stored only with us or with suppliers who have signed a data processing agreement with us. The data processing agreement governs how personal information about our customers should be stored, protected, and used.
Your Rights
It is important that the information we have about you is correct and up-to-date. If you discover an error, we encourage you to contact us so that the information can be corrected. You can also contact us if you wish to have previously given consent and/or information about you deleted. We will not store personal information for longer than necessary to fulfill the purpose of the processing and the statutory obligations we have.
Implementation of Changes
We may periodically update this privacy policy to reflect any changes to the website or our website policy. For significant changes, we will provide separate information in the affected services.